Our Policy on Returns
At Cosmetic Laser Parts, every part we sell is carefully inspected. Because laser components are precision-engineered and require proper handling, we are unable to accept returns once a part has been shipped.
Why Returns Aren’t Possible
Laser equipment operates with delicate, high-precision components. Even minimal handling outside a controlled environment can affect functionality, leading to:
- Microscopic damage that may not be visible but can impact performance.
- Electrostatic discharge (ESD) exposure which can silently compromise electronic parts.
- Compatibility risks—once a part is installed, it cannot be resold or verified as unused.
To protect the integrity of every part we supply, all orders are final once shipped. This policy ensures that every customer receives untouched, fully functional components they can rely on.
How to Ensure the Right Purchase
We understand that selecting the correct part is critical, and we’re here to help before you buy:
✅ One-on-One Expert Support – Our team will verify compatibility based on your laser model and issue.
✅ Detailed Product Information – Every part includes specs to confirm proper fit and function.
✅ Pre-Purchase Consultation – Not sure? Contact us first. We’ll walk you through the options to avoid misordering.
Once a part is installed or exposed to external factors, its integrity can no longer be guaranteed. That’s why we encourage all customers to reach out before ordering—we’re here to make sure you get the right solution the first time.
📩 Have questions? Contact us support@cosmeticlaserparts.com before placing your order.